Terms & Conditions

1. About these terms

These terms govern use of this website. Any separate written agreement relating to a service or purchase will take priority where it deals with the same subject in more detail.

By using the website, visitors agree to use it lawfully and in a way that does not interfere with the website, its security, its content or the rights of other people.

2. Website information

Reasonable efforts are made to keep website information clear and up to date, but content is provided for general information and may be changed without notice.

Prices, availability, service descriptions, timings, coverage areas and other details should be confirmed directly before they are relied upon.

3. Enquiries

Submitting an enquiry does not by itself create a confirmed booking, contract or guarantee of availability. Any service arrangement is only confirmed when the relevant details have been accepted and agreed.

4. Accuracy of information

Visitors and customers are responsible for providing accurate contact information and any other details reasonably required to respond to an enquiry or provide an agreed service.

5. Changes and cancellations

Where an arrangement has been made, any specific cancellation period, rescheduling process, payment condition or other service term should be confirmed as part of that arrangement.

Services may occasionally need to be changed, delayed or cancelled because of circumstances outside reasonable control. Where practical, reasonable efforts should be made to communicate any material change.

6. Liability

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence or for fraud or fraudulent misrepresentation.

Subject to applicable law, the website operator is not responsible for losses that could not reasonably have been foreseen, losses caused by inaccurate or incomplete information supplied by a user, or events outside reasonable control.

7. Intellectual property

Unless otherwise stated, website design, written content, branding, graphics and other original materials are owned by or licensed to the website operator. They may not be copied, republished, sold or commercially exploited without permission except where use is permitted by law.

8. Acceptable use

Users must not attempt to gain unauthorised access to the website, introduce malicious code, misuse forms, scrape or overload the service in a harmful way, impersonate another person, or use the website for unlawful, fraudulent or abusive activity.

9. External services and links

The website may contain links to third-party platforms or services. Those services are operated independently and the website operator is not responsible for their content, availability, privacy practices or terms.

10. Availability of the website

Continuous or uninterrupted access to the website is not guaranteed. Access may be suspended or changed for maintenance, security, technical or operational reasons.

11. Governing law

These website terms are governed by the laws of England and Wales. Consumers retain any mandatory rights available to them under applicable law.

12. Changes to these terms

These terms may be updated from time to time. The version displayed on this page is the current version and applies from the date shown above.